If that doesn t work or you think your key is damaged you might need to get a replacement fill out this form.
Electric key meter error codes.
The unique meter key has expired and this meter cannot accept tokens.
Expired meter decoder key this occurs when the meter decoder key has expired.
Alternatively we can post you a new card or key within three working days.
Get in touch and give us your meter serial.
A possible reason for expired decoder key.
So if you ve agreed that you re going to pay back 5 00 a week the meter will take 5p every 101 minutes until you ve paid your 5 00 for that week.
Don t panic it probably means there s something wrong but let us know right away and we ll get it sorted.
We ll take 1 of the weekly repayment amount every 101 minutes.
Your meter has a screen saver which will make the screen go blank when not in use to save your.
Contact our pay as you go live chat agents to get a new one.
Southern electric issued a new key from a local co op and the 20 was put back on the key.
Getting a new card or key for your meter.
Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth.
Don t worry if you ve lost your card or key think it might be stolen or if it isn t working.
Overall a very satisfied customer.
We ll agree a weekly amount with you that we ll take off your electricity meter.
That s about 72p a day.
We can usually get a replacement to you within five working days.
Your key isn t talking to your meter correctly.